N.B. launches abortion self-referral phone line
A new centralized phone service is up and running to support self-referral for abortion services in New Brunswick.
Health Minister John Dornan said ensuring access to abortion services is a priority for the government.
“Previously, New Brunswickers would need to call individual family planning clinics or other providers to find out availability and book appointments,” Dornan said in a statement.
“Now they will have one number to call to reach someone who can inform them of their options for medical and surgical abortion and help them secure a booking for the best appointment option.”
Dornan said the “best” option might be the soonest appointment available, or the one closest to the individual.
He said this will improve the patient experience and help them more easily access services during a “challenging time.”
The government expects this central intake system will reduce instances of patients booking multiple appointments as they try to find the one that works best.
The Department of Health has provided Horizon Health Network $188,187 to hire people to operate the service out the Moncton Hospital’s family planning clinic.
“Our trained clinicians and administrative professionals can provide clear, trauma-informed communication and streamlined navigation to the right service, offering non-judgmental, patient centred support from first contact through followup,” said Christa Wheeler Thorne, Horizon’s clinical executive director of women and children’s health.
Surgical and medical abortions are publicly funded for anyone with a valid medicare card.
Surgical abortions are available at three family planning clinics, located at the Chaleur Regional Hospital, the Dr. Georges-L.-Dumont University Hospital Centre and the Moncton Hospital.
Medical abortions can be accessed through a primary care provider, sexual health clinic or one of the family planning clinics.
People can access the toll-free service by calling 1-844-806-9205. They may be asked to leave a voicemail and will receive a callback during operating hours (8:30 a.m. to 3 p.m., Monday to Friday).