Thunder Bay launching new way to receive water bills
Thunder Bay has announced it is launching a new modernized delivery service for water billing.
E-billing is launching in the city.
Customers who opt for e-billing will receive their water bills directly via email, ensuring uninterrupted bill delivery.
This initiative is part of the city’s ongoing Digital Strategy to expand online services.
With the ongoing Canada Post strike pausing mail delivery, the city is recommending all customers sign up for water e-billing.
Customers who do not sign up for e-billing will continue to receive paper bills by mail, but delivery delays may occur, and due dates will still apply.
Your eight-digit account number is required to complete the sign-up process, along with the account owner’s name exactly as it appears on the water bill.
You can sign up for the electronic bill delivery service by clicking here.
Customers can contact the city’s revenue division at 807-625-2255 with any questions.
