Nova Scotia Health says new record system will strengthen patient care province-wide

Nova Scotia Health says its One Person One Record (OPOR) system is designed to strengthen patient care across the province, with the next phase set to launch in the Central Zone this May.

The province-wide digital health initiative is designed to provide a single, comprehensive electronic health record for every patient, improving care coordination, safety, and efficiency.

Health officials acknowledge that some staff have expressed anxiety about the transition to the new clinical information system, but say training targets are being met—and in many cases exceeded. Additional supports, including login testing and enhanced on-the-ground assistance, have been introduced to help staff adapt more smoothly.

To prepare employees for the change, Nova Scotia Health says it has held more than 30 meetings with unions, along with ongoing town halls and road shows, aimed at addressing concerns and building familiarity with the system.

Patient safety remains the top priority throughout the rollout, according to Nova Scotia Health. Officials say lessons learned from the earlier IWK Health launch are being used to refine training and support, ensuring OPOR is implemented in a way that best supports clinical teams while improving continuity of care for patients across the province.