satisfaction

A rare achievement for Rainy Lake Medical Center in International Falls.

Its surgical department has received a perfect score in a recent patient survey.

Patients, during April, gave the department full marks in several categories, including compassion, professionalism and communication.

Chief Executive Officer Robb Pastor says he is proud of the team.

“Achieving a perfect score like this is no small feat, and it speaks volumes about the commitment our surgical team has to every single patient,” states Pastor in a release.

“From the moment a patient walks through our doors, our goal is to provide not only exceptional clinical care, but an experience where they feel informed, supported and genuinely cared for. I couldn’t be prouder of the teamwork, compassion and professionalism this group demonstrates every day.”

The department provides a wide range of services, including general surgery, ophthalmology, orthopedics, gynecological surgery, and ear, nose, and throat (ENT) care.