telecommunications

Provincial Police are reminding area residents to be wary of individuals posing as employees of telecommunications companies.

OPP say they have seen an increase in reports of residents receiving calls from someone claiming to be from a telecom company, suggesting that equipment needs to be replaced and online access is required.

In one such case in Kenora, the victim was persuaded to access their online banking information, which the fraudster used to gain access and attempt to steal money.

In another case in Fort Frances, the victim was convinced to send money after being told their bank account had been compromised.

OPP says others have reportedly been contacted by email and text messages, with the fraudster’s goal of creating a sense of urgency and getting victims to act before they can verify the legitimacy of the request.

They say there are steps you can take to protect yourself:

• Be cautious of unsolicited calls requesting access to your computer, banking apps, or personal information, especially those that pressure you to act immediately.
• Legitimate companies will not use aggressive or high-pressure tactics to obtain access to your devices or financial information.
• Be wary of requests involving unusual payment methods such as wire transfers, gift cards, or cryptocurrency.
• Never provide remote access to your computer or device to an unsolicited caller.
• Do not log into your online banking at the direction of someone who contacted you unexpectedly.

OPP remind people never to reveal personal or financial information over the phone to unknown callers.

If you question the call, hang up and contact your telecom directly.

If you suspect your banking information may have been compromised, contact your financial institution immediately.

To report a cybercrime or if you suspect you have been a victim, call the Ontario Provincial Police and the Canadian Anti-Fraud Centre’s (CAFC) online reporting system or by phone at 1-888-495-8501.